Delete Your Account
This page reflects Luma Jars as of its current release.
How to request deletion
Send an email to didiappinfo@gmail.com from the email address associated with your account, with the subject "Delete my Luma Jars account". We'll confirm your identity and process the request. There is currently no in-app self-serve delete button — this email request is the way to delete your account.
What to include in your request
- The email address you signed up with (or the Google account you signed in with).
- The display name shown on your account, if you remember it — helps us find the right record faster.
We don't need your password, and we'll never ask for it by email.
What gets deleted
- Your account record (email, display name, authentication identity) in Supabase, our authentication provider.
- Your gameplay progress: level progress, in-game currency/score, and monetization state (lives, hints, claimed milestone rewards).
- Your public leaderboard entry (display name, score, level, cosmetic country emoji).
What may be retained
If you ever subscribed to Luma Jars Premium, Google Play and our subscription-processing partner (RevenueCat) may retain purchase/subscription transaction records after your account is deleted, as required by financial and tax law and their own data-retention policies. We don't control or store your payment card details ourselves — those never reach us. Deleting your Luma Jars account does not cancel an active Google Play subscription; cancel that separately in the Google Play Store app under Subscriptions.
Guest play
If you played as a guest, no account or personal information was ever created — your progress lives only in a random identifier stored on your own device. To clear it, clear the app's local storage or uninstall the app; nothing needs to be requested from us, and nothing identifiable to you was ever sent anywhere.
Contact / support
See also our Privacy Policy and Terms of Service.